You deserve a World Class experience!
Returns are easy with Hot Tub Store. Let us know that you would like to return some or all of the products you purchased within the last 30 days, and we will provide you with a shipping label to return the items. Once we receive the products back, we will inspect them to ensure they are unopened and in good condition. You should expect a refund within 5-7 business days. Questions? don't hesitate to contact us. Custom-ordered items such as hot tub covers, electronics and specialty parts are non-refundable.