Terms of service
Terms of Service for Hot Tub Store
Effective Date: November 29, 2024
Welcome to Hot Tub Store! These Terms of Service govern your use of our website, products, and services. By accessing or using our Shopify store at www.hottubstore.ca, you agree to be bound by these terms. If you do not agree with any part of these Terms of Service, please do not use our website or services.
1. General Terms
1.1 Eligibility: By using this website, you confirm that you are at least the age of majority in your province or territory of residence.
1.2 Updates: We reserve the right to update, modify, or replace any part of these terms without prior notice. Continued use of the website after changes constitute acceptance of those changes.
2. Use of Website
2.1 Permitted Use: You agree to use the website only for lawful purposes and in accordance with these terms.
2.2 Prohibited Activities: You may not:
- Interfere with the website’s security features.
- Use the website for fraudulent or malicious purposes.
- Reverse-engineer or attempt to extract source code from the website.
3. Products and Orders
3.1 Product Information: While we strive to provide accurate product descriptions, we do not guarantee that all information is complete or error-free. If a product is mispriced, we may cancel your order and notify you of the cancellation.
3.2 Order Acceptance: Orders are subject to our acceptance. We reserve the right to refuse or cancel orders at any time for reasons including but not limited to product availability, errors in pricing or descriptions, or suspected fraud.
3.3 Pricing: All prices are listed in Canadian Dollars (CAD) unless otherwise specified. Taxes and shipping fees are calculated at checkout.
4. Shipping and Delivery
4.1 Shipping Times: Estimated delivery times are provided for convenience and are not guaranteed. Delays may occur due to factors beyond our control.
4.2 International Shipping: We primarily serve Canadian customers. If shipping is available outside Canada, additional fees and customs duties may apply.
4.3 Risk of Loss: Once a product is shipped, risk of loss passes to the customer.
5. Returns and Refunds
Refer to our Return and Refund Policy for detailed information.
6. Intellectual Property
6.1 Ownership: All content on the website, including text, images, logos, and designs, is owned by or licensed to Hot Tub Store and is protected under Canadian copyright laws.
6.2 Restrictions: You may not reproduce, distribute, or use any part of the website’s content without explicit written permission from us.
7. Limitation of Liability
7.1 No Warranty: All products and services are provided "as is" without any warranty of any kind, either express or implied, including warranties of merchantability or fitness for a particular purpose.
7.2 Liability Cap: To the fullest extent permitted by law, Hot Tub Store shall not be liable for damages exceeding the amount paid by you for the product or service in question.
8. Privacy
Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
9. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein. Any disputes shall be resolved exclusively in the courts of Ontario.
10. Termination
We may terminate or suspend your access to the website or services at any time, without notice, if you breach these Terms of Service or for any other reason.
11. Contact Information
If you have any questions about these Terms of Service, please contact us:
- Email: customerservice@hottubstore.ca
- Mailing Address: 930 Century Drive, Burlington, ON L7L 5P2
Thank you for choosing Hot Tub Store!